After handing over my property for Airbnb management, can I still use the facilities?

Answer: Yes, as the owner, you can keep an access card for personal use.

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If I want to stay in my property, are there any additional costs?

Answer: Yes, you can stay in your property. Just confirm with our staff in advance to

ensure that the property is not booked on your desired date. As the owner, you only

need to pay a cleaning fee to the cleaning staff.

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Is Short Escape the same as other management companies in allowing

only 15 days of owner occupancy per year?

Answer: Unlike many Airbnb management companies, Short Escape does not impose owner stay limits, offering greater flexibility for property owners.

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What are the monthly expenses I need to pay?

Answer: Monthly expenses include the property ' s maintenance fee and the drinking

water machine fee (such as Coway or Cuckoo).

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What is Short Escape’s Airbnb profit-sharing model for property owners?

Answer: Our profit-sharing model splits the rental income, after deducting operating

expenses, at a 70/30 ratio. As the owner, you receive 70% of the income, and Short

Escape takes 30% for providing comprehensive management services.

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How is the 70/30 ratio calculated?

Answer: The 70/30 ratio is calculated after deducting necessary operating expenses

from the rental income. These expenses include utilities, consumables, and laundry

costs.

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What does Short Escape manage as an Airbnb property management company?

Answer: Short Escape handles all aspects of Airbnb management, including guest

communication, payment processing, pricing adjustments, regular inspections,

cleaning services, and guest screening.

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How do owners follow up after their Airbnb starts operating in Johor Bahru?

Answer: Short Escape will create a WhatsApp group with you before starting

operations for easier coordination.Short Escape will automatically send booking

information to the group and provide a monthly sales report.

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What if my furniture or appliances are stolen by guests?

Answer: Short Escape will collect evidence and file a claim with Airbnb.

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Do I need to replace the door lock with an electronic one?

Answer: Yes, because electronic locks are essential for Airbnb. This also provides

security for you as the owner. Pricing depends on unit size and lock model.

Our team will recommend suitable electronic locks based on operational needs and budget.

For both of this Door Lock is function with multi

password, means that we can change the password for every guest.

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What is the difference with the 2799 lock?

Answer: The 2799 smart lock has a power-off function to prevent guests from wasting

electricity (such as leaving the air conditioning on while out), which can lower

electricity costs. Our successful cases show that installing this lock can save about

RM400 per month, totaling RM9600 in two years.

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Can I place my old furniture in the property?

Answer: No, we recommend using furniture with a consistent style, which is more

suitable for guests and maintains overall aesthetics.

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How do I know if someone is staying today?

Answer: With the electronic door lock, you can check from your phone if someone has

entered your property on any given day. You will receive a notification on your phone

whenever the door is opened, providing the most direct way to check.

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If there are issues like leaks or wall cracks, who bears the cost?

Answer: As the owner, you bear these costs because they are related to the property ' s

structural defects, not caused by operating an Airbnb. It is advisable to inspect these

defects with the developer beforehand.

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Who purchases the consumables?

Answer: Short Escape handles the purchase of consumables as part of our full-service

Airbnb property management solution.

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What do I need to prepare initially?

Answer: After Short Escape decorates the property and ensures all items are in place,

you only need to quickly confirm the decoration style with us to start operations.